Hello Lena, This is extremely kind of you. Above and beyond the call of duty as we say en Angleterr…
Tim, Hampshire, UK
Thank you for all your help. Once again, excellent service from Agence Eaton – you really are the b…
Jo, 74 Haute-Savoie
Agence Eaton is a mind link to confidence in that all my assets, travel insurance and medical securi…
Estelle, Dept 56, Morbihan
Friendly, English speaking service. Very efficient and good price.
John, Dept 11, Aude
Dear Gordon, I collected the car today, together with the copy of the certificate. Thank you very m…
Scott, France
« I have been with Léna and Generali since I arrived in France 6 years ago and I can say in all h…
Wendy, France
Thank you for your help today. Europ Assistance were very also helpful, from the telephone call (in…
Robert N, Carcassonne
I would recommend this company because of their helpfulness professionalism and their quick and hone…
Paul H, Kent, Dept 03, Allier
Amabilité du personnel, compétence, disponibilité et écoute.
Yannick D, 56 Morbihan
Thank you again for all of your assistance. Best
Lisa, Calfornia, USA

Prevention Top Tips !

 Chimney sweeping :

Legislation requires you to have your chimney, flue pipes professionally cleaned once a year and it is recommended it is done twice a year –
once during the period when it is being used. The sweeping should ensure the soot and the deposits are cleaned fully. Good maintenance & cleaning of the chimney reduces the risk of carbon monoxide poisoning and the start of a chimney fire.

Boiler / Heater maintenance :

Maintenance and control of these appliances should be carried out at least once a year.
Normally it is for the occupant to have this carried out by a professional. You should be issued with a document confirming the appliance has been inspected and functions correctly. In the case of a fire you could be held responsible especially if there were any victims.

 Draining of the water system :

 In case of absence for both holiday and principle residences you should stop the water supply, drain the water system and/or add appropriate antifreeze solution to water held appliances.

Smoke detectors :

Property owners and occupants are responsible for the installation and/or the maintenance of the detectors (DAAF : Détecteur Avertisseur de Fumée).

It should significantly reduce the unnecessary loss of life, prevent injuries and minimize damage by alerting you to a fire as early as possible.

You have to equip your property with at least one smoke detector. Please make sure

  • it conforms to the French norm NF EN 14604
  • it is marked with the CE notation
  • it emits a sound/alarm of at least 85 dB (A) audible at three metres
  • it includes a power indicator