Many thanks for sorting out my car insurance, very professional and easy to deal with. Gordon the…
Ian D, Dept 19
Thank you very much for helping us and making the whole process of insuring the car very easy and wi…
Andrew, Dubaï and Var (83)
Dear Gordon, I collected the car today, together with the copy of the certificate. Thank you very m…
Scott, France
Dear Catherine, Since moving to France over six years ago all of our insurance policies have been a…
Douglas, Dept 14, Calvados
Many thanks Léna, I have been very pleased with the response from yourself and Générali to my pro…
Robert, Dept Burgundy
A special thank you for all your help in dealing with the garage and arranging for a copy of the «…
John H, 06 Villeneuve Loubet
Thank you again for all of your assistance. Best
Lisa, Calfornia, USA
Bonjour Gordon, Truly excellent service…… Merci mille fois,
Paul, Dept 16, Charente
Thank you for the information regarding suspension of the van insurance. Also thank you for the prom…
David M, Dept 24, Dordogne
Friendly, English speaking service. Very efficient and good price.
John, Dept 11, Aude

Prevention Top Tips !

 Chimney sweeping :

Legislation requires you to have your chimney, flue pipes professionally cleaned once a year and it is recommended it is done twice a year –
once during the period when it is being used. The sweeping should ensure the soot and the deposits are cleaned fully. Good maintenance & cleaning of the chimney reduces the risk of carbon monoxide poisoning and the start of a chimney fire.

Boiler / Heater maintenance :

Maintenance and control of these appliances should be carried out at least once a year.
Normally it is for the occupant to have this carried out by a professional. You should be issued with a document confirming the appliance has been inspected and functions correctly. In the case of a fire you could be held responsible especially if there were any victims.

 Draining of the water system :

 In case of absence for both holiday and principle residences you should stop the water supply, drain the water system and/or add appropriate antifreeze solution to water held appliances.

Smoke detectors :

Property owners and occupants are responsible for the installation and/or the maintenance of the detectors (DAAF : Détecteur Avertisseur de Fumée).

It should significantly reduce the unnecessary loss of life, prevent injuries and minimize damage by alerting you to a fire as early as possible.

You have to equip your property with at least one smoke detector. Please make sure

  • it conforms to the French norm NF EN 14604
  • it is marked with the CE notation
  • it emits a sound/alarm of at least 85 dB (A) audible at three metres
  • it includes a power indicator