Catherine Le Galeze is excellent at her job. She is based at agence Arradon. She is always very efficient in responding to questions. She is happy to explain things and prepared to pursue things further if needed to find solutions. The fact that she is able to communicate in English is also a very strong advantage. I thoroughly recommend this agency.
Kevin P, 74 Haute Savoie 05/2016

Thank you for the information regarding suspension of the van insurance. Also thank you for the prompt payment of my claim, commendable !

David M, 24 Dordogne 03/2016

I would recommend this company because of their helpfulness professionalism and their quick and honest response to all my enquiries. The fact that all their employees could spek English was a fantastic bonus.

Paul H, Kent and 03 Allier, 03/2016

Catherine, many thanks. You provide a very efficient service, which I found impossible to obtain elsewhere.
Chris A, 06 Antibes, 11/2015

Very helpful. English speaking. Conducted over the telephone and by email.
Bryon, 22 Bretagne 09/2015

The service that I have received has been first class and I am very pleased with the way my claim was delt with.
Harry, 65 Midi Pyrénées 05/2015

Friendly, English speaking service. Very efficient and good price.

John, Dept 11 (Aude) 01/2015

Many thanks Léna, I have been very pleased with the response from yourself and Générali to my problems.

I am more than satisfied with the payments made to me.

Best regards,

Robert, Dept Burgundy 12/2014


First of all, thank you so much for your help yesterday.  I got my posh new car, and a free bottle of champagne too!  Ian got a free gift too.  Some cleaning products and a bottle of oil.  Ha ha!

Attached are what I hope is enough for you to cancel the insurance on my nemo. While I am writing, I also want to compliment your service the other week when my Nemo had a breakdown just after a visit to Ikea at Rennes.  What a fantastic and speedy breakdown service.  We had to be towed to a garage and then we were put into a taxi and brought home, and nothing to pay.  From breakdown in Rennes to arriving home in Malguenac took 4 hours only.  A great service and virtually no worries.

So, I just wanted to say a big thank you.  I am always saying what a good team you all are and recommend you whenever I can.

Have a fun day.

Kind regards

Carol, Dept 56, Morbihan

Bonjour Agence Eaton,

Just a quick line to thank you for your quick professional service with the handling of all the policies my wife &  I have with your office.  Most importantly however, we feel that without your help with our medical insurance policy we could have never of coped especially when Janet was hospitalised – thank you so much for your kind help.

Our very best regards,

Arnold & Janet, Dept 47, Lot & Garonne

I would like to thank your company for all your help to date, I will be recommending your services to other ex pats living in the area.


Iain, Dept 06, Alpes-Maritimes

Thank you again for all of your assistance.


Lisa, Calfornia, USA

Hello Lena,
This is extremely kind of you. Above and beyond the call of duty as we say en Angleterre. I will send the letter off tonight.

I will find the details of the insurance for our other house and send you details in the morning.
Bonne soiree & thank you,

Tim, Hampshire, UK

Dear Catherine,
Since moving to France over six years ago all of our insurance policies have been arranged through Agence Eaton. After the efficient and friendly way in which you arranged my car insurance it was an obvious choice to arrange home, health and legal assistance through you.

Over the years the personal and professional service provided by Lena and, especially, Catherine has been much appreciated. You have dealt with any claims (thankfully few) without fuss and have provided advice in a helpful and concise way.

Thank you for all your assistance over the years.

Douglas. – Calvados (Dept 14)

Bonjour Gordon,
Truly excellent service……
Merci mille fois,

Paul, Dept 16, Charente

Thank you very much for your quick reply and I can confirm the transaction has been received!

I am more than happy to recommend your agency to any of my friends. Your service is always good, proved to be quick and accurate with information. Furthermore helpful, friendly and of course offering competitive premiums. I wish there are more companies like yours. Our experience has more often not been so positive. So that is why I have recommended you to Dennis and he is not the first colleague I have referred to you.

Kind regards,

Rafael, Dept 60, Oise      

Agence Eaton is a mind link to confidence in that all my assets, travel insurance and medical security,  in France , are securely insured by one very efficient,  English speaking, agency. Whether dealing with a car accident, a garage fire or a « top up » or overseas medical query, one phone call to the Principals,  or a friendly and helpful member of staff, is sufficient for the whole matter to be resolved. Insurance claims are dealt with promptly and efficiently. I have been dealing with Agence  Eaton for (???? Must be 10 years or more) and highly recommend all that they offer.

Estelle, Dept 56, Morbihan 

Please can I take the opportunity to thank you for your help today and the exceptional speed in which you set the policy up for me.

Your help was much appreciated and thank you for sending the Certificat by email, I would recommend you to anyone.

Richard, Dept 17, Charente-Maritime

I enclose our revised « home insurance policy » duly signed by rodney and me. Also enclosed is our cheque for the premium due for this year.

We would both like to thank you for all your help with the reduced premium ; it is very much appreciated
Best wishes

Linda, Newtownards, Northern Ireland

« I have been with Léna and Generali since I arrived in France 6 years ago and I can say in all honesty that one of the reasons that I am still with this branch of Generali is because of Léna’s professionalism and customer service skills. She is calm and supportive and provides a first rate service and I highly recommend her. »

Wendy, France

Dear Gordon,
I collected the car today, together with the copy of the certificate. Thank you very much for your help. I will definitely consider your services again for my future insurance needs.

Best wishes,


If you have queries about any aspects of French insurance please get in touch with one of our English speaking team.

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If you have queries about any aspects of French insurance please get in touch with one of our English speaking team.

Within France : 02 97 40 80 20         Outside France : 00 33 297 40 80 20

email :

Or alternatively request that we call you back « Please click here for a Free Call-Back »