Piers N. Paris

Gordon and the team at Agence Arradon are outstanding, can solve all problems including World Peace and who will win the US election, Cheers,

Piers N. Paris
Alan M, 53 Mayenne

They gave clear advice, a quick response and we feel the insurance we have purchased is the right policy for our needs.

Alan M, 53 Mayenne
Wehad A - 92 Courbevoie

Dear Agence Eaton,

Thank you for notifying me about my renewal, as you were the best Customer service I’ve seen here in France. However, my time here in Paris is at its end of November 2018 I’ll be leaving France. I surely will recommend you to my friend who needs insurance from next month.

Wehad A - 92 Courbevoie
W and K - 66 Pyrénées Orientales

We cannot thank you enough for your efforts on our behalf to get us this refund and for making the whole claims process, in general, as painless as possible. We very much appreciate the excellent service that your agency provides.

 

W and K - 66 Pyrénées Orientales
Yannick D, 56 Morbihan

Amabilité du personnel, compétence, disponibilité et écoute.

Yannick D, 56 Morbihan
Elizabeth B, 83 Var

Prêt à recommander Generali : 10 / 10
I always find Agence Eaton very helpful and efficient. Also, it is much easier if I can communicate in English especially when dealing with important procedures and documents.

Elizabeth B, 83 Var
H and W 31 Haute Garonne

We placed all our insurances with the Eatons in 1997, thinking that in a crisis, even if we are competent in French, we would perhaps need to speak English.  Fortunately, no such crisis has emerged, but we have grown to value the personal contact with people we regard as our friends, particularly as the insurance companies become more and more impersonal and impenetrable, hidden behind their computers.  Several times, Lena Eaton has intervened to give us better value for money.  In twenty-two years we have never regretted our decision and we’ll certainly continue to support Agence Eaton.

H and W 31 Haute Garonne
Jo, 74 Haute-Savoie

Thank you for all your help.
Once again, excellent service from Agence Eaton – you really are the best !

Jo, 74 Haute-Savoie
Chris A, Dept 06, Antibes

Many thanks. You provide a very efficient service, which I found impossible to obtain elsewhere.

Chris A, Dept 06, Antibes
David M, Dept 24, Dordogne

Thank you for the information regarding suspension of the van insurance. Also thank you for the prompt payment of my claim, commendable !

David M, Dept 24, Dordogne
Scott, France

Dear Gordon,
I collected the car today, together with the copy of the certificate. Thank you very much for your help. I will definitely consider your services again for my future insurance needs.

Best wishes,

Scott, France
B.S.T Puy de Dôme

Much help given and all questions answered.

B.S.T Puy de Dôme
Ian D, Dept 19

Many thanks for sorting out my car insurance, very professional and easy to deal with.

Gordon the ultimate professional.

Ian D, Dept 19
Kevin P, Dept 74, Haute Savoie

You are always happy to explain things and prepared to pursue things further if needed to find solutions. The fact that you are able to communicate in English is also a very strong advantage. I thoroughly recommend this agency.

Kevin P, Dept 74, Haute Savoie
S and K M, region Creuse.

We are grateful to you for the splendid job you continue to do for us. We were told of your company when we first came to live in France over three years ago and we were Lucky enough to forge links with your outstanding company.

S and K M, region Creuse.
Michael 69 - Lyon

Hello Gordon,

I wanted to write to you personally and thank you very much for all your help in both arranging the repair of our broken windscreen and the modifications to our existing Policy this week. The timing was really awkward for us as we discovered the problem on Sunday and needed to leave for a 2 week business trip at 7am on Monday morning, and I really appreciate your fast response and assistance you gave my wife.

Michael 69 - Lyon
Stuart S, département 91 Essonne

Thank you for your services and helping us when we are feeling so desperate. I will not forget this. Thank you for your time and work regarding our accident.

Stuart S, département 91 Essonne
Peter E. 37 Indre et Loire

 Thank you Lena. I owe you a drink !!

Peter E. 37 Indre et Loire
Robert, Dept Burgundy

Many thanks Léna, I have been very pleased with the response from yourself and Générali to my problems.

I am more than satisfied with the payments made to me.

Best regards,

Robert, Dept Burgundy
Robert N, Carcassonne

Thank you for your help today.
Europ Assistance were very also helpful, from the telephone call (in English) through to the quick arrival of the breakdown truck and delivery of our damaged car to the garage.

Robert N, Carcassonne
Christopher M. 84 Vaucluse

Arradon have been our broker for xxx years and they never fail in giving a first class service and wise

counsel,

Christopher M. 84 Vaucluse
John H, 06 Villeneuve Loubet

A special thank you for all your help in dealing with the garage and arranging for a copy of the “green card” to be speedily forwarded. Your assistance was invaluable.

John H, 06 Villeneuve Loubet
Andrew, Dubaï and Var (83)

Thank you very much for helping us and making the whole process of insuring the car very easy and with a super fast efficient service. I look forward to establishing a long Relationship with your office.

Andrew, Dubaï and Var (83)
Emil H. 92

fastest response of your agent and the lowest rate of premium

Emil H. 92
Iain, 06 Alpes Maritimes

We are good thanks, I hope you are all keeping well also! I have recommended you guys many times, you deserve it, you give a great service!!

Iain, 06 Alpes Maritimes
Paul N. 21 Côte d'Or

10/10 Because I am able to contact you in English and because the people I deal with are very helpful. The prices are reasonable also.

Paul N. 21 Côte d'Or
Mark C. 19 Corrèze

I just wanted to say a huge thanks for all your help, as always – you really do provide a fantastic service and we really appreciate it.

Mark C. 19 Corrèze
Paul H, Kent, Dept 03, Allier

I would recommend this company because of their helpfulness professionalism and their quick and honest response to all my enquiries. The fact that all their employees could spek English was a fantastic bonus.

Paul H, Kent, Dept 03, Allier
John, Dept 11, Aude

Friendly, English speaking service. Very efficient and good price.

John, Dept 11, Aude
Anthony, Canada and Aude (11)

Very fast, friendly, efficient service considering I live in Canada, all was completed via e-mail.

Anthony, Canada and Aude (11)
Lucy - 50 Manche

Thank you very much, your service in relation to this claim has been fantastic.

Much appreciated. Have a good weekend.

Lucy - 50 Manche
Linda, Newtownards, Northern Ireland

I enclose our revised « home insurance policy » duly signed by rodney and me. Also enclosed is our cheque for the premium due for this year.

We would both like to thank you for all your help with the reduced premium ; it is very much appreciated
Best wishes

Linda, Newtownards, Northern Ireland
Alan T. Lot

Once again my thanks to Agence Eaton and Christine especially for her help in again resolving an issue. As previously, a most courteous and complete service which I would heartily recommend to anyone contemplating Assurance. Always a swift and satisfactory response to any query. Thanks again from a very satisfied custome.

Alan T. Lot
Joanne W, Cheshire, French Alps

You have been very helpuf and made things easy for us to do…thank you!

Joanne W, Cheshire, French Alps
Colin R, 75015 Paris

My sincere thanks to you and your team for a very prompt and professional service.

Highly recommended!! Many thanks

Colin R, 75015 Paris
Arnold Janet, Dept 47, Lot et Garonne

Bonjour Agence Eaton,

Just a quick line to thank you for your quick professional service with the handling of all the policies my wife & I have with your office. Most importantly however, we feel that without your help with our medical insurance policy we could have never of coped especially when Janet was hospitalised – thank you so much for your kind help.

Our very best regards

Arnold Janet, Dept 47, Lot et Garonne
Richard, Dept 17, Charente-Maritime

Please can I take the opportunity to thank you for your help today and the exceptional speed in which you set the policy up for me.

Your help was much appreciated and thank you for sending the Certificat by email, I would recommend you to anyone.

Richard, Dept 17, Charente-Maritime
Wendy, France

« I have been with Léna and Generali since I arrived in France 6 years ago and I can say in all honesty that one of the reasons that I am still with this branch of Generali is because of Léna’s professionalism and customer service skills. She is calm and supportive and provides a first rate service and I highly recommend her. »

Wendy, France
Estelle, Dept 56, Morbihan

Agence Eaton is a mind link to confidence in that all my assets, travel insurance and medical security,  in France , are securely insured by one very efficient,  English speaking, agency.

Whether dealing with a car accident, a garage fire or a « top up » or overseas medical query, one phone call to the Principals,  or a friendly and helpful member of staff, is sufficient for the whole matter to be resolved. Insurance claims are dealt with promptly and efficiently. I have been dealing with Agence  Eaton for (???? Must be 10 years or more) and highly recommend all that they offer.

Estelle, Dept 56, Morbihan
Nathalie B. 24 Dordogne

10/10. My claim was dealt with quickly and efficiently. I had no problems with arranging the repair to the car and the car was returned very quickly. Very good service througout.

Nathalie B. 24 Dordogne
Rafael, Dept 60, Oise

Thank you very much for your quick reply! I am more than happy to recommend your agency to any of my friends. Your service is always good, proved to be quick and accurate with information. Furthermore helpful, friendly and of course offering competitive premiums. I wish there are more companies like yours. Our experience has more often not been so positive. So that is why I have recommended you to Dennis and he is not the first colleague I have referred to you.

 

Rafael, Dept 60, Oise
Carol, Dept 56, Morbihan

Hello,

First of all, thank you so much for your help yesterday. I got my posh new car, and a free bottle of champagne too! Ian got a free gift too. Some cleaning products and a bottle of oil. Ha ha!

Attached are what I hope is enough for you to cancel the insurance on my nemo. While I am writing, I also want to compliment your service the other week when my Nemo had a breakdown just after a visit to Ikea at Rennes. What a fantastic and speedy breakdown service. We had to be towed to a garage and then we were put into a taxi and brought home, and nothing to pay. From breakdown in Rennes to arriving home in Malguenac took 4 hours only. A great service and virtually no worries.

So, I just wanted to say a big thank you. I am always saying what a good team you all are and recommend you whenever I can.

Have a fun day.

Kind regards

Carol, Dept 56, Morbihan
Harry, Dept 65 , Midi Pyrénées

The service that I have received has been first class and I am very pleased with the way my claim was delt with.

Harry, Dept 65 , Midi Pyrénées
Paul, Dept 16, Charente

Bonjour Gordon, Truly excellent service…… Merci mille fois,

Paul, Dept 16, Charente
Iain, Dept 06, Alpes-Maritimes

Hi,
I would like to thank your company for all your help to date, I will be recommending your services to other ex pats living in the area.

Regards,

Iain, Dept 06, Alpes-Maritimes
Douglas, Dept 14, Calvados

Dear Catherine,
Since moving to France over six years ago all of our insurance policies have been arranged through Agence Eaton. After the efficient and friendly way in which you arranged my car insurance it was an obvious choice to arrange home, health and legal assistance through you.

Over the years the personal and professional service provided by Lena and, especially, Catherine has been much appreciated. You have dealt with any claims (thankfully few) without fuss and have provided advice in a helpful and concise way.

Thank you for all your assistance over the years.
Regards

Douglas, Dept 14, Calvados
Tim, Hampshire, UK

Hello Lena,
This is extremely kind of you. Above and beyond the call of duty as we say en Angleterre. I will send the letter off tonight.

I will find the details of the insurance for our other house and send you details in the morning.
Bonne soiree & thank you,

Tim, Hampshire, UK
David H. 56 Morbihan

The Europ assistance system worked perfectly. Got to an English speaker at Generali/Europ assistance  very quickly. telling him the location was easy – we were at the petrol station of a huge Carrefor at Zafra. Advised help would arrive in 60 to 90minutes. A few minutes later had a call from a different person at Generali who checked details and said the breakdown truck would arive in thirty minutes. It did. Driver parked on the Carrefor car park, walked over to us and asked for the ignition key. got in drivers seat, put in key and started the engine first time. Ouch! Have stopped and started several times since then without problem. Very impressed with Europ assistance/Generali’s service.

David H. 56 Morbihan
Bryon, Dept 22, Bretagne

Very helpful. English speaking. Conducted over the telephone and by email.

Bryon, Dept 22, Bretagne
Lisa, Calfornia, USA

Thank you again for all of your assistance.

Best

Lisa, Calfornia, USA

If you have queries about any aspects of French insurance please get in touch with one of our English speaking team.
Telephone: Within France : 02 97 40 80 20 Outside France : 00 33 297 40 80 20
email : arradon@agence.generali.fr

Or alternatively request that we call you back « Please click here for a Free Call-Back »

Testimonials from our satisfied clients

Discover our other French Insurances available to you >

If you have queries about any aspects of French insurance please get in touch with one of our English speaking team.

Telephone:
Within France : 02 97 40 80 20         Outside France : 00 33 297 40 80 20

email : arradon@agence.generali.fr

Or alternatively request that we call you back « Please click here for a Free Call-Back »