Linda, Newtownards, Northern IrelandI enclose our revised « home insurance policy » duly signed by rodney and me. Also enclosed is our cheque for the premium due for this year.
We would both like to thank you for all your help with the reduced premium ; it is very much appreciated
Best wishes
Robert, Dept BurgundyMany thanks Léna, I have been very pleased with the response from yourself and Générali to my problems.
I am more than satisfied with the payments made to me.
Best regards,
Paul H, Kent, Dept 03, AllierI would recommend this company because of their helpfulness professionalism and their quick and honest response to all my enquiries. The fact that all their employees could spek English was a fantastic bonus.
David H. 56 MorbihanThe Europ assistance system worked perfectly. Got to an English speaker at Generali/Europ assistance very quickly. telling him the location was easy – we were at the petrol station of a huge Carrefor at Zafra. Advised help would arrive in 60 to 90minutes. A few minutes later had a call from a different person at Generali who checked details and said the breakdown truck would arive in thirty minutes. It did. Driver parked on the Carrefor car park, walked over to us and asked for the ignition key. got in drivers seat, put in key and started the engine first time. Ouch! Have stopped and started several times since then without problem. Very impressed with Europ assistance/Generali’s service.
Peter E. 37 Indre et Loire
Thank you Lena. I owe you a drink !!
Mark C. 19 CorrèzeI just wanted to say a huge thanks for all your help, as always – you really do provide a fantastic service and we really appreciate it.
Kevin P, Dept 74, Haute SavoieYou are always happy to explain things and prepared to pursue things further if needed to find solutions. The fact that you are able to communicate in English is also a very strong advantage. I thoroughly recommend this agency.
Joanne W, Cheshire, French AlpsYou have been very helpuf and made things easy for us to do…thank you!
Robert N, CarcassonneThank you for your help today.
Europ Assistance were very also helpful, from the telephone call (in English) through to the quick arrival of the breakdown truck and delivery of our damaged car to the garage.
Stuart S, département 91 EssonneThank you for your services and helping us when we are feeling so desperate. I will not forget this. Thank you for your time and work regarding our accident.
Estelle, Dept 56, MorbihanAgence Eaton is a mind link to confidence in that all my assets, travel insurance and medical security, in France , are securely insured by one very efficient, English speaking, agency.
Whether dealing with a car accident, a garage fire or a « top up » or overseas medical query, one phone call to the Principals, or a friendly and helpful member of staff, is sufficient for the whole matter to be resolved. Insurance claims are dealt with promptly and efficiently. I have been dealing with Agence Eaton for (???? Must be 10 years or more) and highly recommend all that they offer.
Colin R, 75015 ParisMy sincere thanks to you and your team for a very prompt and professional service.
Highly recommended!! Many thanks
Alan M, 53 MayenneThey gave clear advice, a quick response and we feel the insurance we have purchased is the right policy for our needs.
B.S.T Puy de DômeMuch help given and all questions answered.
Jo, 74 Haute-SavoieThank you for all your help.
Once again, excellent service from Agence Eaton – you really are the best !
Arnold Janet, Dept 47, Lot et GaronneBonjour Agence Eaton,
Just a quick line to thank you for your quick professional service with the handling of all the policies my wife & I have with your office. Most importantly however, we feel that without your help with our medical insurance policy we could have never of coped especially when Janet was hospitalised – thank you so much for your kind help.
Our very best regards
Wehad A - 92 CourbevoieDear Agence Eaton,
Thank you for notifying me about my renewal, as you were the best Customer service I’ve seen here in France. However, my time here in Paris is at its end of November 2018 I’ll be leaving France. I surely will recommend you to my friend who needs insurance from next month.
Elizabeth B, 83 VarPrêt à recommander Generali : 10 / 10
I always find Agence Eaton very helpful and efficient. Also, it is much easier if I can communicate in English especially when dealing with important procedures and documents.
Scott, FranceDear Gordon,
I collected the car today, together with the copy of the certificate. Thank you very much for your help. I will definitely consider your services again for my future insurance needs.Best wishes,
Michael 69 - LyonHello Gordon,
I wanted to write to you personally and thank you very much for all your help in both arranging the repair of our broken windscreen and the modifications to our existing Policy this week. The timing was really awkward for us as we discovered the problem on Sunday and needed to leave for a 2 week business trip at 7am on Monday morning, and I really appreciate your fast response and assistance you gave my wife.
Lucy - 50 MancheThank you very much, your service in relation to this claim has been fantastic.
Much appreciated. Have a good weekend.
H and W 31 Haute GaronneWe placed all our insurances with the Eatons in 1997, thinking that in a crisis, even if we are competent in French, we would perhaps need to speak English. Fortunately, no such crisis has emerged, but we have grown to value the personal contact with people we regard as our friends, particularly as the insurance companies become more and more impersonal and impenetrable, hidden behind their computers. Several times, Lena Eaton has intervened to give us better value for money. In twenty-two years we have never regretted our decision and we’ll certainly continue to support Agence Eaton.
David M, Dept 24, DordogneThank you for the information regarding suspension of the van insurance. Also thank you for the prompt payment of my claim, commendable !
Alan T. LotOnce again my thanks to Agence Eaton and Christine especially for her help in again resolving an issue. As previously, a most courteous and complete service which I would heartily recommend to anyone contemplating Assurance. Always a swift and satisfactory response to any query. Thanks again from a very satisfied custome.
Rafael, Dept 60, OiseThank you very much for your quick reply! I am more than happy to recommend your agency to any of my friends. Your service is always good, proved to be quick and accurate with information. Furthermore helpful, friendly and of course offering competitive premiums. I wish there are more companies like yours. Our experience has more often not been so positive. So that is why I have recommended you to Dennis and he is not the first colleague I have referred to you.
Iain, 06 Alpes MaritimesWe are good thanks, I hope you are all keeping well also! I have recommended you guys many times, you deserve it, you give a great service!!
Paul N. 21 Côte d'Or10/10 Because I am able to contact you in English and because the people I deal with are very helpful. The prices are reasonable also.
W and K - 66 Pyrénées OrientalesWe cannot thank you enough for your efforts on our behalf to get us this refund and for making the whole claims process, in general, as painless as possible. We very much appreciate the excellent service that your agency provides.
Ian D, Dept 19Many thanks for sorting out my car insurance, very professional and easy to deal with.
Gordon the ultimate professional.
John, Dept 11, AudeFriendly, English speaking service. Very efficient and good price.
Anthony, Canada and Aude (11)Very fast, friendly, efficient service considering I live in Canada, all was completed via e-mail.
Carol, Dept 56, MorbihanHello,
First of all, thank you so much for your help yesterday. I got my posh new car, and a free bottle of champagne too! Ian got a free gift too. Some cleaning products and a bottle of oil. Ha ha!
Attached are what I hope is enough for you to cancel the insurance on my nemo. While I am writing, I also want to compliment your service the other week when my Nemo had a breakdown just after a visit to Ikea at Rennes. What a fantastic and speedy breakdown service. We had to be towed to a garage and then we were put into a taxi and brought home, and nothing to pay. From breakdown in Rennes to arriving home in Malguenac took 4 hours only. A great service and virtually no worries.
So, I just wanted to say a big thank you. I am always saying what a good team you all are and recommend you whenever I can.
Have a fun day.
Kind regards
Chris A, Dept 06, AntibesMany thanks. You provide a very efficient service, which I found impossible to obtain elsewhere.
Richard, Dept 17, Charente-MaritimePlease can I take the opportunity to thank you for your help today and the exceptional speed in which you set the policy up for me.
Your help was much appreciated and thank you for sending the Certificat by email, I would recommend you to anyone.
Christopher M. 84 VaucluseArradon have been our broker for xxx years and they never fail in giving a first class service and wise
counsel,
Paul, Dept 16, CharenteBonjour Gordon, Truly excellent service…… Merci mille fois,
Harry, Dept 65 , Midi PyrénéesThe service that I have received has been first class and I am very pleased with the way my claim was delt with.
Yannick D, 56 MorbihanAmabilité du personnel, compétence, disponibilité et écoute.
Tim, Hampshire, UKHello Lena,
This is extremely kind of you. Above and beyond the call of duty as we say en Angleterre. I will send the letter off tonight.I will find the details of the insurance for our other house and send you details in the morning.
Bonne soiree & thank you,
Iain, Dept 06, Alpes-MaritimesHi,
I would like to thank your company for all your help to date, I will be recommending your services to other ex pats living in the area.Regards,
Nathalie B. 24 Dordogne10/10. My claim was dealt with quickly and efficiently. I had no problems with arranging the repair to the car and the car was returned very quickly. Very good service througout.
S and K M, region Creuse.We are grateful to you for the splendid job you continue to do for us. We were told of your company when we first came to live in France over three years ago and we were Lucky enough to forge links with your outstanding company.
Bryon, Dept 22, BretagneVery helpful. English speaking. Conducted over the telephone and by email.
Lisa, Calfornia, USAThank you again for all of your assistance.
Best
Wendy, France« I have been with Léna and Generali since I arrived in France 6 years ago and I can say in all honesty that one of the reasons that I am still with this branch of Generali is because of Léna’s professionalism and customer service skills. She is calm and supportive and provides a first rate service and I highly recommend her. »
Andrew, Dubaï and Var (83)Thank you very much for helping us and making the whole process of insuring the car very easy and with a super fast efficient service. I look forward to establishing a long Relationship with your office.
Piers N. ParisGordon and the team at Agence Arradon are outstanding, can solve all problems including World Peace and who will win the US election, Cheers,
John H, 06 Villeneuve LoubetA special thank you for all your help in dealing with the garage and arranging for a copy of the “green card” to be speedily forwarded. Your assistance was invaluable.
Emil H. 92fastest response of your agent and the lowest rate of premium
Douglas, Dept 14, CalvadosDear Catherine,
Since moving to France over six years ago all of our insurance policies have been arranged through Agence Eaton. After the efficient and friendly way in which you arranged my car insurance it was an obvious choice to arrange home, health and legal assistance through you.Over the years the personal and professional service provided by Lena and, especially, Catherine has been much appreciated. You have dealt with any claims (thankfully few) without fuss and have provided advice in a helpful and concise way.
Thank you for all your assistance over the years.
Regards
If you have queries about any aspects of French insurance please get in touch with one of our English speaking team.
Telephone: Within France : 02 97 40 80 20 Outside France : 00 33 297 40 80 20
email : arradon@agence.generali.fr
Or alternatively request that we call you back « Please click here for a Free Call-Back »
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If you have queries about any aspects of French insurance please get in touch with one of our English speaking team.
Telephone:
Within France : 02 97 40 80 20 Outside France : 00 33 297 40 80 20
email : arradon@agence.generali.fr
Or alternatively request that we call you back « Please click here for a Free Call-Back »