News in English

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Reduced opening hours from 22/08 to 26/08

Reduced opening hours from 22/08 to 26/08 : 8h30 to 12h00 and 13h30 to 15h30.

Do not hesitate to send your emails to

Thank you for your understanding.

bank holiday 15th August

Monday 15th August 2022 is a Bank holiday (Assumption Day). We will be closed and will open again on Tuesday 16th at 8h30. You can send us an email on

Thank you for your understanding.

Closed on Bastille Day !

We will be closed on Thursday 14th July, Bastille Day. It is a Bank holiday.

You may send us an email, we will respond asap.

Thank you for your understanding.

Bank holiday

Ascenday Day Thursday 26th of May 2022, our offices will be closed.

Whit Monday ‘Pentecôte’ Monday 6th of June 2022, our offices will be closed.

Thank you for your understanding.

temporary opening hours

Please note our reduced opening hours from Monday 27th to Friday 31st December 2021 : 8.30 to 12.00

Home start Europ assistance 24h/24 7/7  tel +33 (0)141 85 84 83 details are shown on your green insurance certificate.

Snow tires, are you ready ?

Are you ready ? Only a few days left to equip yourself! The deadline of November 1 is approaching, and the motorists concerned will have to equip themselves with winter tires. After years of discussion, the decree on compulsory winter tires, published in October 2020 in the Official Journal, will come into force on November 1, 2021. 47 departments will be affected. The prefects must establish and communicate a list of municipalities where vehicles must be fitted with winter tires between November 1 and March 31.

 Will it be necessary to install snow tires, as they are too often called?

No, motorists will have two options to choose from:

be fitted in the trunk of the vehicle with snow chains (metallic or textile, the famous “socks”) on at least two driving wheels

be equipped with winter tires (4-season tires are accepted) on all four wheels

Note that cars fitted with studded tires are not affected by this obligation

    finally, in the event of an offense, a fine of 135 euros will have to be paid and the vehicle will be immobilized

Need help ?

24/7 emergency assistance (Europ assistance) In case of life-threatening emergency: call 112


HOUSE Claim : (LOCKS, PLUMBING …relocation, guard service if your house is uninhabitable) ASSISTANCE REQUEST & FOLLOW-UP 01 41 85 81 19 Free service + call price


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