News in English

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May Bank holidays

Published 26 April 2021

May Bank Holidays

We will be closed on Thursday 13th May (Ascension) and Monday 24th May (Pentecôte).

We thank you for your understanding.

Christmas opening hours

Published 24 December 2020

Thursday 24th 8.30 to 12 – 1.30 to 3.30pm

Friday 25th (Xmas Day) closed

Monday 28th to Thursday 31st Open MORNINGS ONLY 8.30 to 12.

We wish you a JOYEUX NOËL and we thank you for your continued support.

Best wishes.

11th November 2020 Remembrance Day

Published 10 November 2020

We are closed on Wednesday 11th November Remembrance Day (Bank holiday). We will open again on Thursday 12th November 8.30am.

Thank you for your understanding.

May Bank holidays

Published 30 April 2020

Dear Clients,

We will be closed on Friday 1st of May (Worker’s Day) and on Friday 8th of May (Victory in Europe Day – end of WWII).

Europ assistance is open 7/7 24/24 tel 01 41 85 84 83

Stay safe and well.

Covid 19 -personnal certificate/attestation

Published 1 April 2020

As of March 17th at noon, outings will only be authorized, with a certificate, to:

  • Go to work, if remote working is not possible;
  • Go to your local grocery store;
  • Go to a medical appointment;
  • Take your children to daycare or to take care of an elderly person and  To work out close to your home.

Coming to France

Published 1 April 2020
Is it safe to come to France?
 
France has not been quarantined but there are a few clusters of coronavirus COVID-19 in Oise, Haute-Savoie, Morbihan, Haut-Rhin, Corse du Sud, Aude and Calvados departments.
 
We recommend that you do not travel to these clusters.
Kindergartens, primary and secondary schools and universities are shut from 16 March until further notice.
 
On 14 March 2020, France entered the 3rd phase of the epidemic. The French Prime Minister has therefore ordered that all places open to the public and that are not essential services (food shops, pharmacies, service stations, banks, press outlets and essential public services) be closed until further notice.

Covid19

Published 16 March 2020

Dear clients,

During these difficult times, you may join us by telephone 02 97 40 80 20 and by email arradon@agence.generali.fr

Europ assistance can be contacted on 01 41 85 84 83

We thank you for your understanding.

 

Bank holiday Monday 11th November

Published 5 November 2019

Due to the Bank Holiday Monday 11th November (Armistice, Remembrance Day), the agency will be closed. You can call us from Tuesday 12th November from 8.30am.

Thank you for your understanding.

Europ assistance always open Tel 01 41 85 84 83, press 1 for new claim or 2 for follow up.

 

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