Our offices will be closed on Christmas day (25th Dec) and on New Year’s day (1st Jan).

Our offices will be opened on 26th, 27th, 30th and 31st mornings only from 9h00 to 12h00.

Contact us by email, we will respond asap    arradon@agence.generali.fr

We thank you for your continued support and trust and we wish you a Merry Christmas and a Happy New !

In case of accident/breakdown, call Europ assistance on 01 41 85 84 83 (7/7, 24/24)

Please note that our office will be closed on the following dates:

• Friday, November 1st (All Saints’ Day)
• Monday, November 11th (Armistice Day)

You can reach us via email at arradon@agence.generali.fr. We will respond as soon as possible.

Thank you for your understanding.

Emergency telephone numbers :

HOUSE Claim : (LOCKS, PLUMBING …relocation, guard service if your house is uninhabitable) EUROP ASSISTANCE 01 41 85 81 19 

VEHICLE (ACCIDENT, BREAKDOWN, TOWING …) EUROP ASSISTANCE 7/7 24/24   01 41 85 84 83  

Call 112 if you are on the motorway (A)

To improve the condition of the vehicle fleet, strengthen the information provided to vehicle owners and better control environmental requirements, the technical inspection rules are much more demanding. This development is part of the prospect of a reduction in the number of road deaths in the European Union.

Which vehicles are covered by the technical inspection?

All private vehicles, whose total authorized weight (GVW) is less than or equal to 3.5 tonnes, are subject to a technical inspection.

What does the technical inspection of cars consist of?

Since May 20, 2018, the nomenclature of checkpoints has evolved: there are 133 checkpoints.

When to do your technical inspection?

The first check must be carried out during the 6 months preceding the fourth anniversary of the entry into circulation of your vehicle.

For example, for a vehicle put into circulation on July 1, 2021, the first technical inspection must take place between January 1, 2025 and June 30, 2025. You must carry out the following checks every 2 years. Please note, no summons will be sent to you: the inspection is at your sole discretion. However, you can find the deadline for your inspection on the technical inspection sticker affixed to your vehicle. Please note, if you are the owner of a light utility vehicle (vans, company vehicles, etc.) more than 4 years old, an additional pollution check is mandatory. It is carried out between two technical inspections (from the 11th month following each periodic technical inspection). The deadline for the additional pollution control appears on your technical inspection report and on your technical inspection sticker (CT).

What sanctions and fines are there in the event of non-compliance with technical inspection obligations?

If you do not comply with the technical inspection obligations, you may have to pay a fine of up to €750. A fixed fine of €135; A fine reduced by €90 (if paid within 3 days); A fine increased by €375 (if late payment); A fine of €750 (maximum amount in the event of a dispute or after the 45-day deadline). If you are stopped by the police or the gendarmerie and you are in violation, a decision to immobilize you may be taken. In this case, your registration document is retained but not your vehicle. A circulation form valid for 7 days will be given to you to enable you to carry out the technical inspection. To recover your registration document, you must present to the police station or gendarmerie the report of the technical inspection mentioning its satisfactory result.

Source : Sécurité Routière (Google machine translation)

We will be closed on :

• Friday      1st of November ‘All Saints’ Day’
• Monday 11th of November ‘Armistice’

You may contact us by email arradon@agence.generali.fr, we will reply as soon as possible.

Thank you for your understanding.

We will be closed on :

1st of May  Labour Day

8th of May Victory Day in Europe

9th of May Ascension Day

20th of May Whit Monday

Thank you for your understanding.

In our commitments to sustainability and reducing waste, we have transitioned to using tap water and reusable glasses instead of bottled water. We believe this change aligns with our value.

From April 1, 2024, the green card is abolished for registered vehicles.

Instead of the green card, when you take out your car insurance contract or when you change your vehicle, your insurer will give you an “Vehicle Memo” which will serve as proof of insurance for the first 15 days.

It will also be made available by your insurer in your ‘Espace client’.

In France, any owner of a land motor vehicle (car, motorcycle, vans, etc.) is required to be insured for civil liability in order to travel. This guarantee, granted from the third-party car insurance formula, aims to cover unintentional damage that you could cause to third parties, in particular if:

• you hit another vehicle;
• you hit a pedestrian;
• you destroy street furniture.

Good to know: the green card is maintained for unregistered vehicles, such as motorized personal transport vehicles (Electric scooters, etc.).

The FVA: the law enforcement control tool

In the event of a roadside check, the police will be able to check your insurance by directly consulting the national file of insured vehicles (you will be able to check the correct registration of your vehicle online from the beginning of April on the website https://www.fva-assurance.fr. fr or by calling 01 83 64 32 22),

 What if you drive abroad?

The registration plate constitutes a presumption of insurance in 35 countries, mainly located in Europe: Austria, Principality of Andorra, Belgium, Bulgaria, Bosnia-Herzegovina, Switzerland, Liechtenstein, Cyprus, Czech Republic, Germany, Denmark, Spain , Estonia, Finland, United Kingdom, Strike, Hungary, Croatia, Italy, Ireland, Iceland, Luxembourg, Lithuania, Latvia, Malta, Montenegro, Norway, Netherlands, Portugal, Poland, Romania, Sweden, Slovakia, Slovenia and Serbia . Your vehicle registered in France can enter these countries without having to present proof of insurance.

However, you will need to present a printed and up-to-date international car insurance card when entering the following countries: Albania, Azerbaijan, Morocco, Moldova, North Macedonia, Tunisia, Turkey and Ukraine. It is made available by your insurer in your ‘Espace Client’.

24/7 emergency assistance (Europ assistance) In case of life-threatening emergency: call 112

HOUSE Claim : (LOCKS, PLUMBING …relocation, guard service if your house is uninhabitable) EUROP ASSISTANCE 01 41 85 81 19 

VEHICLE (ACCIDENT, BREAKDOWN, TOWING …) EUROP ASSISTANCE 01 41 85 84 83  

We will be closed on Wednesday 1st of November, Bank holiday, all Saints Day.

Do not hesitate to send us an email, we will respond asap.