News in English

Bank holiday Monday 11th November

Due to the Bank Holiday Monday 11th November (Armistice, Remembrance Day), the agency will be closed. You can call us from Tuesday 12th November from 8.30am.

Thank you for your understanding.

Europ assistance always open Tel 01 41 85 84 83, press 1 for new claim or 2 for follow up.


Closed bank holiday Friday 1st November 2019

We are closed on Friday 1st November 2019 due to the bank holiday.

We are open again on Monday 4th November 8.30am.

Thank you for your understanding.

How to protect your home simply using a smartphone


Vacations are coming and what could be more relaxing than sunbathing on a beach far from home?

Nothing—unless a neighbour calls to say your home has been burgled. And here begins a stressful holiday.

But, thanks to the internet, you can now use your smartphone to run a super-smart home security system—and do it in between swims.

You’re probably already very familiar with how much you can do from your phone at home. Phones have been able to do things like turn the heating and up and down and run automated pet feeders for a while now. This innovation is down to the cool system where devices, not people, send each other online messages.

So can you risk not using this stuff to protect your home?

It’s time to investigate smart security systems, which communicate with themselves and with you, wherever you are.

It’s no surprise that Wi-Fi is the key.  Your home network can be set to connect security sensors to a hub, the hub connects to an app, and the app notifies you through your phone.

So whatever you do, forget that resolution not to take your phone on vacation.

First off, you need sensors fitted on your doors and windows to detect vibration, and maybe inside or outside the house to pick up movement. You need to place them carefully, so they can’t be dodged or trashed. Infrasound sensors pick up vibrations in the air caused by movement but are smart enough not to go off every time a neighbour’s door slams or their dog barks.

You can hide tiny cameras which start to record only when they sense movement. The smartest ones can tell the difference between known faces and strangers. They can also start recording – outside your front door – at a changing time each day. What happens to the footage? Well, it may not be the most entertaining show, but you can watch it on your phone wherever you are.  There will be a cloud-based option for storage, so don’t worry about losing or wiping the tape.

If you need to leave a pet at home, grab yourself a system which allows pets to roam without triggering an alarm while recognizing other movements.

You may also want sensors alerting you to fire, water, or carbon monoxide. They can talk to your app, and they can even send messages to doors, telling them to lock or unlock.

Packages negociated by Générali ansd installed by Verisure.




New Contrôle Technique update from May 2018 !

New Contrôle Technique update from 20th May 2018 required when your car is four years old then every two years.
Penalty 90euros if not up to date.
From the 20th May 2018, points of control will increase from 124 to 133. The test will be more thorough and will take about 50 minutes. The price will rise by 15 to 20%, the cost is currently 50 to 85euros.

Summer Prevention Tips !

Summer Prevention Tips !

The rising temperatures during the summer make it a perfect time to enjoy the outdoors with friends and family. However, you should keep these safety tips in mind so you can focus on having fun.




Security systems must meet the requirements of the Association Française de Normalisation (AFNOR), the French standards body.

Check with your insurance company to see if you may need additional liability coverage and to cover the pool itself in the event of storms or damage.

Educate your family and your children on what to do in case of an emergency when they are swimming with their friends. Never leave small children unsupervised.


Read and follow the manufacturer’s instructions when using fireworks, and keep them away from children at all times.

Heat and Sun Safety

Protect your skin by applying sunscreen regularly, and by wearing a hat and sunglasses with UV protection

Insect Bites and Allergies

Use water-proof insect repellants and wear long sleeve clothing to prevent insect bites. Don’t use scented soaps, perfumes or hair sprays on your child.

Staying Hydrated

Keep in mind that exposure to the sun makes it easy to get dehydrated. Make sure to drink some water regularly, even if you aren’t thirsty.

Home protection

Make it time-consuming to break into your home.

Make it noisy to break into your home.

Make sure you have strong doors (entry and garage doors)

Keep valuables in a safe

Arrange to have mail picked up or held by the post office

Make the house look inhabited.

Install an Intruder detector system (Verisure special discount for our clients)

Have a  very good summer !