Bank holiday Monday 14th of July.

Our agency will be closed, please send an email to arradon@agence.generali.fr

We will open again on Tuesdy 15th July 8.30am. Thank you for your understanding.

Bastille Day commemorates the capture of the Bastille, a state prison in Paris that fell to a mob on July 14, 1789, signaling the end of the reign of Louis XVI and the beginning of the French Revolution. The holiday is celebrated with parades, speeches, and fireworks in France as well as many other countries.

Medical excess/Franchise : What Is It?

The medical deductible is a fixed amount you must pay for medications, paramedical services, and medical transport covered by Social Security. Since March 31, 2024, following a decree published in the Journal Officiel on February 17, 2024, this deductible has doubled. Here’s what you need to know.

Why Does the Medical excess Exist?
Introduced on January 1, 2008, the medical deductible is a system that leaves part of healthcare costs at your expense. It helps fund the fight against cancer, Alzheimer’s disease, and supports palliative care.

What Are the 2024 Medical Deductible Amounts?
The amount you pay depends on the type of medical service. The deductible is directly subtracted from your reimbursements and now amounts to:

€1 per box of medication
€1 per paramedical act, provided by nurses, physiotherapists, speech therapists, orthoptists, and podiatrists
€4 per medical transport, including approved taxis, light medical vehicles (VSL), and ambulances (excluding emergencies)
Good to know: No deductible applies to:

Medications prescribed during hospitalization
Paramedical acts performed during hospitalization
Emergency medical transport
Daily Deductible Limits
The daily cap, which is the maximum amount you may pay in a single day for multiple medical acts, has also changed:

€4 for acts performed by one or more paramedical professionals
€8 for medical transport (a round trip counts as two journeys)
What Is the Annual Cap for the Medical Deductible?
The annual cap remains unchanged:
You will not pay more than €50 per year for all applicable services.

Who Is Exempt from the Increased Deductible?
The medical deductible applies to everyone except:

Children and young people under 18
Beneficiaries of the Complémentaire santé solidaire or State Medical Aid (AME)
Pregnant women covered by maternity insurance
Note: This deductible is not covered by supplementary health insurance.

Has the Flat-Rate Contribution Also Changed in 2024?
Yes. In addition to the medical deductible, the flat-rate contribution—which applies to doctor visits, radiology exams, and lab tests—has also doubled since February 18, 2024:

From €1 to €2 per consultation
From €2 to €4 for lab tests and medical transport
These changes increase the out-of-pocket costs for patients.

What’s the Difference Between the Flat-Rate Contribution and the Medical Deductible?
These are two separate mechanisms:

The flat-rate contribution is a fixed €2 amount charged for each medical consultation, lab test, or radiology exam. It is capped at €8 per day per healthcare provider and €50 per year per patient.

The medical deductible is deducted from reimbursements for certain medications, paramedical acts, and medical transport. It varies from €1 to €4, with an annual cap of €50.

Source: service-public.fr

Due to a Bank holiday, our offices wil be closed on Monday 9th of June 2025 (Pentecôte).

We will open again on Tuesday 10th of June 2025.

Thank you for your understanding.

In case of accident/breakdown, call Europ assistance (home start recovery) on 01 41 85 84 83 (7/7, 24/24)

We will be closed on Thursday 29th of May Bank holiday jeudi de l’Ascension.

Open again on Friday 30th May.

Thank you for your understanding.

We will be closed on the following Bank Holidays : Thurday 1st of May ( Labour Day) and Thursday 8th of May (Victory Day).

Do not hesitate to send us an email to  arradon@agence.generali.fr, we will contact you on our return.

Thank you for your understanding.

Our offices will be closed on Christmas day (25th Dec) and on New Year’s day (1st Jan).

Our offices will be opened on 26th, 27th, 30th and 31st mornings only from 9h00 to 12h00.

Contact us by email, we will respond asap    arradon@agence.generali.fr

We thank you for your continued support and trust and we wish you a Merry Christmas and a Happy New !

In case of accident/breakdown, call Europ assistance on 01 41 85 84 83 (7/7, 24/24)

Please note that our office will be closed on the following dates:

• Friday, November 1st (All Saints’ Day)
• Monday, November 11th (Armistice Day)

You can reach us via email at arradon@agence.generali.fr. We will respond as soon as possible.

Thank you for your understanding.

Emergency telephone numbers :

HOUSE Claim : (LOCKS, PLUMBING …relocation, guard service if your house is uninhabitable) EUROP ASSISTANCE 01 41 85 81 19 

VEHICLE (ACCIDENT, BREAKDOWN, TOWING …) EUROP ASSISTANCE 7/7 24/24   01 41 85 84 83  

Call 112 if you are on the motorway (A)

To improve the condition of the vehicle fleet, strengthen the information provided to vehicle owners and better control environmental requirements, the technical inspection rules are much more demanding. This development is part of the prospect of a reduction in the number of road deaths in the European Union.

Which vehicles are covered by the technical inspection?

All private vehicles, whose total authorized weight (GVW) is less than or equal to 3.5 tonnes, are subject to a technical inspection.

What does the technical inspection of cars consist of?

Since May 20, 2018, the nomenclature of checkpoints has evolved: there are 133 checkpoints.

When to do your technical inspection?

The first check must be carried out during the 6 months preceding the fourth anniversary of the entry into circulation of your vehicle.

For example, for a vehicle put into circulation on July 1, 2021, the first technical inspection must take place between January 1, 2025 and June 30, 2025. You must carry out the following checks every 2 years. Please note, no summons will be sent to you: the inspection is at your sole discretion. However, you can find the deadline for your inspection on the technical inspection sticker affixed to your vehicle. Please note, if you are the owner of a light utility vehicle (vans, company vehicles, etc.) more than 4 years old, an additional pollution check is mandatory. It is carried out between two technical inspections (from the 11th month following each periodic technical inspection). The deadline for the additional pollution control appears on your technical inspection report and on your technical inspection sticker (CT).

What sanctions and fines are there in the event of non-compliance with technical inspection obligations?

If you do not comply with the technical inspection obligations, you may have to pay a fine of up to €750. A fixed fine of €135; A fine reduced by €90 (if paid within 3 days); A fine increased by €375 (if late payment); A fine of €750 (maximum amount in the event of a dispute or after the 45-day deadline). If you are stopped by the police or the gendarmerie and you are in violation, a decision to immobilize you may be taken. In this case, your registration document is retained but not your vehicle. A circulation form valid for 7 days will be given to you to enable you to carry out the technical inspection. To recover your registration document, you must present to the police station or gendarmerie the report of the technical inspection mentioning its satisfactory result.

Source : Sécurité Routière (Google machine translation)

We will be closed on :

• Friday      1st of November ‘All Saints’ Day’
• Monday 11th of November ‘Armistice’

You may contact us by email arradon@agence.generali.fr, we will reply as soon as possible.

Thank you for your understanding.